Frequently Asked Questions (FAQ)

Welcome to ZipZach’s Help Center! Below you’ll find answers to the most common questions about our products, delivery, payments, returns, and more.

1. What is ZipZach?

ZipZach is an online shopping platform offering a wide range of car accessories and electronic products across India. We are committed to quality products, fast delivery, and exceptional customer service.

Yes! We offer Cash on Delivery (COD) across India with no advance payment required.

  • Delhi NCR: Same-day delivery available.
  • Other locations: 3-5 business days.
  • You will receive tracking details via email once your order is dispatched.

Yes, we offer free shipping across India.

Absolutely. All products listed on ZipZach are 100% authentic, brand-new, and sourced from verified suppliers.

You can return or request a replacement within 7 days of delivery. The product must be unused, in its original packaging, and include all accessories.
We also offer free returns with no restocking fees.

Simply contact us via:
📞 +91 9340241276
📧 help@zipzach.com
Our support team will guide you through the return process and provide a prepaid shipping label.

Please contact us within 1 day of receiving the product, and we’ll arrange a full replacement or refund at no cost to you.

We accept:

  • Cash on Delivery (COD)
  • Credit/Debit Cards (Visa, Mastercard via PhonePe)
    All transactions are secured with 128-bit SSL encryption.

Yes. Products with manufacturer warranties will have details listed on the product page. We do not provide separate warranties unless mentioned.

For any queries or support, feel free to reach out:
📞 Phone: +91 9340241276
📧 Email: help@zipzach.com
🏠 Address: Unit 1506 Himalaya Pride, Tech Zone 4, Greater Noida West, 201306