Privacy Policy

Effective Date: 09 April 2025

ZipZach is owned and managed by Infiniverse Services.

At ZipZach, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit or make a purchase from www.zipzach.com.

🔐 1. Information We Collect

Personal Information

When you place an order or create an account, we may collect the following:

  • Full name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment information (processed securely by third-party providers)

Technical Information

Automatically collected data may include:

  • IP address
  • Browser type and version
  • Device type
  • Cookies and usage data

🧾 2. How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Send order confirmations and shipping updates
  • Respond to customer support queries
  • Prevent fraudulent activity
  • Improve website functionality and shopping experience
  • Send marketing emails (only if you opt-in)

🤝 3. Sharing Your Information

We do not sell or rent your personal data. However, we may share your information with:

  • Delivery partners (e.g., Shiprocket, DHL) to ship your order
  • Payment processors (e.g., PhonePe) to complete secure transactions
  • Customer support tools to assist you with inquiries
  • Legal authorities if required by law

All third-party service providers are obligated to keep your information secure.

🍪 4. Cookies & Tracking Technologies

ZipZach uses cookies to:

  • Keep you logged in
  • Store cart information
  • Understand how users interact with our site

You can control or disable cookies in your browser settings.

📧 5. Email Marketing & Communication

You may choose to receive promotional emails. You can unsubscribe at any time by clicking the link at the bottom of our emails.

We may still send transactional emails such as order confirmations and delivery updates.

🔒 6. Data Security

We use industry-standard encryption (SSL) and security measures to protect your data. Payment transactions are handled by secure third-party providers — we do not store full credit/debit card details.

🧒 7. Children’s Privacy

We do not knowingly collect data from children under the age of 18. If we discover such data has been collected, it will be promptly deleted.

🌐 8. Your Rights

You may request the following at any time:

  • Access to the personal data we hold about you
  • Corrections to inaccurate information
  • Deletion of your data (subject to legal obligations)

To exercise any of these rights, contact us at help@zipzach.com.

📅 9. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted here, and the effective date will be updated accordingly.

📞 10. Contact Us

If you have questions about our Privacy Policy or how your data is handled, please reach out: