Terms & Conditions

Overview

This website is located at www.ZipZach.com and is owned and operated by Infiniverse Services. Throughout the site, the terms “we”, “us”, and “our” refer to Infiniverse Services. Infiniverse offers this website—including all information, tools, and services available from this site—to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service” or “Terms”), including additional terms and policies referenced herein and/or available via hyperlink. These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or content contributors.

Please read these Terms carefully before accessing or using our website. By doing so, you agree to be bound by them. If you do not agree, you may not access the website or use any of our services.

Any new features or tools added to the current store will also be subject to these Terms. You can review the most current version of the Terms of Service at any time on this page. Continued use of the site after changes are posted constitutes your acceptance of those changes.

Section 1 – Online Store Terms

  • You represent that you are at least 18 years old or the age of majority in your state or province of residence. If underage, you must have permission from a parent or legal guardian.
  • You agree not to use our products for any unlawful or unauthorized purpose, nor violate any applicable laws (including copyright laws) while using the service.
  • You must not transmit any malicious code, including worms or viruses.
  • Violation of any of these Terms will result in immediate termination of your services.

Section 2 – Returns & Refunds

  • Products must be returned within 30 days of purchase.
  • Items must be unused, in original packaging, and include all accessories.
  • Refunds are processed within 30 business days after receiving the returned item.
  • Shipping fees are non-refundable unless the item is defective or damaged.
  • Customers are responsible for return shipping costs unless otherwise specified.
  • Some products (e.g., digital goods, personal-use items) may not be eligible for return.

For complete details, please refer to our Return & Refund Policy.

Section 3 – Products or Services

Some products or services may be available exclusively online through the website and may have limited quantities. These items are subject to return or exchange in accordance with our return policy.

Section 4 – Authenticity & Warranty

  • All products sold on ZipZach are 100% authentic and sourced from verified suppliers.
  • ZipZach is not the manufacturer. Manufacturer warranties apply unless stated otherwise.
  • For warranty claims, customers should contact the product manufacturer directly.
  • Any refurbished items will be clearly labeled as ‘Refurbished’ or ‘Pre-Owned’.

Section 5 – Accuracy of Billing and Account Information

We reserve the right to refuse or cancel any order. Restrictions may apply to orders using the same customer account, payment method, or shipping address.

Section 6 – Payment Processing & Security

  • Payments are processed securely via third-party payment gateways.
  • ZipZach does not store full credit card details.
  • Please refer to the individual payment provider’s terms and privacy policy for more information.

Section 7 – Consumer Rights & Compliance

  • ZipZach complies with applicable consumer protection laws, including fair pricing and refund regulations.
  • We follow Google Merchant Center guidelines for product listings, pricing, and advertising.
  • For concerns regarding consumer rights violations, customers may contact us.

Section 8 – Entire Agreement

Failure on our part to enforce any provision of these Terms shall not constitute a waiver of that right or provision. These Terms represent the entire agreement between you and ZipZach.

Section 9 – Contact Information

If you have any questions regarding these Terms of Service, please contact us:

  • Email: help@zipzach.com
  • Phone: +91 9340241276
  • Address: Unit 1506, Himalaya Pride, Tech Zone 4, Greater Noida West, 201306